Cancellation Policy: ENV appreciate that sometimes it is necessary to cancel an appointment, however we do ask that a minimum of 24 hours notice is given. Appointments cancelled with less than 24 hours notice, will be charged at 50%. Should you cancel at the last minute or completely miss your appointment, a 50% non-refundable deposit will be charged to rebook.
Due to a tight appointment schedule, should you be late we will endeavour to complete the service in the time remaining. However other clients must be considered and appointments cannot overrun.